General FAQs

Is it necessary to complete KYC to access the Scallop App?
Yes, every user must sign up and complete their KYC verification process to access Scallop products.
Tue, 25 Apr, 2023 at 6:09 PM
What types of accounts can a users create with Scallop?
Scallop offers two main types of accounts for its users: Personal Banking Accounts and Business Banking Accounts.
Tue, 25 Apr, 2023 at 6:09 PM
Which countries' residents or citizens are eligible to access the Scallop App?
Users that either hold a citizenship or a residency permit in the following countries can start using the Scallop App: Austria Belgium Bulgaria C...
Tue, 25 Apr, 2023 at 6:10 PM
Is Elite membership available?
Elite membership is not currently available on Scallop. We will be sure to announce any updates or changes to our membership options through our official ch...
Tue, 25 Apr, 2023 at 6:14 PM
Are there any guides available to navigate me in using the Scallop App?
We understand the importance of providing our users with easy-to-follow tutorials to enhance their experience with the Scallop app.  You can find all Youtu...
Tue, 25 Apr, 2023 at 6:16 PM
What are the fees for Scallop Accounts?
At Scallop, we strive to provide our users with transparent and affordable banking services. We believe that it is important to be open and honest about our...
Thu, 27 Apr, 2023 at 1:07 PM
Can I make direct deposits to my Scallop debit card?
Scallop debit card doesn't support direct deposits to the card, only to the IBAN account.
Wed, 31 May, 2023 at 3:39 PM