Exchange FAQ's

General FAQ's for Exchange

What is Scallop Exchange Spot Trading Fee?
You need to pay a trading fee for every successful trade on the Scallop Exchange Spot market. How are trading fees calculated? Trading fees are always ...
Thu, 16 Jun, 2022 at 1:57 PM
Why am I not receiving emails from Scallop?
If you are not receiving emails sent from Scallop, please follow the instructions below to check your email’s settings: 1. Are you logged in to the emai...
Thu, 16 Jun, 2022 at 1:59 PM
How to Stake?
To Stake follow the below steps mentioned: Step 1: Click on the  'Scallop Staking' on the top of the page.  New Scallop Chain port...
Thu, 16 Jun, 2022 at 2:02 PM
How to change the color of portal to Black or White?
To change your portal to Dark or Light. Follow below steps: Step 1: Click on the Sun icon on the top right of the page. Step 2: Setting will Pop...
Thu, 16 Jun, 2022 at 2:05 PM
How to Secure Your Trading Account?
Our security team has prepared a list of 9 recommendations for how to improve the security of your Scallop Exchange account. See our list below: 1. Use a u...
Thu, 16 Jun, 2022 at 2:13 PM
How to Withdraw from Scallop Exchange?
Let’s use USDT to illustrate how to transfer crypto from your Scallop Exchange account to an external platform or wallet. Step 1: Log into your Scallop ...
Thu, 16 Jun, 2022 at 12:44 PM
Why Hasn’t My Withdrawal Arrived?
Transferring funds from your Scallop Exchange account to another exchange or wallet involves three steps: Withdrawal request on Scallop Exchange Block...
Thu, 16 Jun, 2022 at 2:21 PM
How do I check the transaction status on the blockchain?
Log in to your Scallop Exchange account and click [Balances] - [Spot Account] - [Trade History] to view your cryptocurrency withdrawal record. If the [...
Thu, 16 Jun, 2022 at 1:01 PM
Do’s and Don'ts
Please be extra cautious while doing any Crypto transactions, Follow the below practices to be safe from scammers. Make sure that the Payment method s...
Thu, 11 Aug, 2022 at 12:48 PM
How to Transfer money to P2P account from Digital account
To make a P2P trade (Sell) you will need to have balance in your P2P account. To transfer your crypto from the Digital Account to the P2P account you will n...
Thu, 11 Aug, 2022 at 12:49 PM